National Center for Farmworker Health

Performance Management and Governance Tool Kit

Over the years, migrant health center staff have articulated a need for sample practice management materials, including forms, policies, procedures, etc. that can be adapted in service delivery for their migrant and seasonal farmworker users. In response, the National Center for Farmworker Health has created a Performance Management and Governance Tool Kit which provides Migrant Health grantees with sample policies, procedures, forms, and other supportive documents specifically designed according to the administrative and governance program expectations.

To view the list of program expectations for all entities funded by the Bureau of Primary Health Care (BPHC) under section 330 of the Public Health Service Act as amended by the Health Centers Consolidation Act of 1996 please click here.

In addition, health centers are faced with a list of program requirements mandated to them by the Bureau of Primary Health Care. These program requirements fall under the general headings of Need, Services, Management and Finance, and Governance. One of the goals of this tool kit is to assist health centers in meeting these requirements and many of the tool kit sections address the requirements directly.

This tool kit is a work in progress and NCFH will be periodically adding other topics and tools to respond to health centers’ requests. We would like to express our gratitude to the health centers that shared their policies, procedures, and forms with us and allowed us to make these available to you.

We hope that you find this tool useful and we invite you to send us your comments and share your administration and governance best practices. If there are other topics you would like to see included in this tool box, please contact Josh Shepherd at shepherd@ncfh.org or (512) 312-5463.The tool kit is divided into several sections. Under each of these sections are various topics which contain sample forms, policies, and procedures. Click the links under each section below to go to the specific page.

1. Administrative
    a. Farmworker Eligibility
    b. Patient Rights and Responsibilities (In Development)
    c. Patient Satisfaction Survey
    d. Self Declaration Form
    e. Sliding Fee Scale

2. Cultural Competency
(In Development)

3. Governance
Migrant Health Center Board of Directors Self Evaluations

4. Health Education
(In Development)

5. Human Resources
Migrant Health Orientation

6. Needs Assessment
(In Development)

7. Service Delivery Models
(In Development)