Are you a dedicated professional working with agricultural workers and their families? The Certificate of Excellence in Agricultural Worker Health is tailored to elevate your expertise, accelerate your career, and empower you to make a profound impact on the lives of those you serve.
The COE is a self-paced, online suite of e-learning modules to develop the capacity and skills of health center staff and other professionals who deliver health care and enabling services to Migratory and Seasonal Agricultural Workers (MSAWs) and their families. Consisting of 7 online modules with short quizzes, the COE provides a convenient, interactive curriculum tailored to the busy work schedules of frontline health professionals. The 7 modules are designed for upload to health center learning management systems (LMS) and are recommended to be completed together for optimal learning and development, but each can also be used individually to meet specific training needs.
NCFH is offering the COE modules at no cost to your health center with the request that you provide feedback on how you use and implement the modules for your workforce development requirements. The COE modules could be incorporated into new employee onboarding or be used as continuing education for tenured employees. In addition, Primary Care Association, Health Center Controlled Network, and National Training and Technical Assistance Partner staff could benefit from the content to support the work they do in serving health centers across the country.
Need more information? Check out the Frequently Asked Questions and Module Descriptions below.
Request access to the COE today by completing the Interest form.
Study times vary by individual but each module is estimated to take 30 minutes to an hour to complete.
Yes, you can retake each quiz as many times as needed until you achieve a passing score.
Being a valued and respected leader in Agricultural Worker Health, the National Center for Farmworker Health is proud to be able to offer the Certificate of Excellence in Agricultural Worker Health Program. As a non-profit organization headquartered in Buda, TX, our mission is to ensure access to healthcare for all agricultural workers and their families. We have 50 years of experience providing training and technical assistance to health centers and other partners serving this population.
Contact training@ncfh.org for support with your achievement of the Certificate of Excellence in Agricultural Worker Health.
Module 1 provides vital insights into the healthcare for agricultural workers and their families. Participants will gain an understanding of how demographic and cultural factors impact access to healthcare and health outcomes. Additionally, learners will explore the unique challenges
faced by agricultural workers, including living and working conditions, and exposure to environmental and occupational hazards. Strategies for effective communication with healthcare stakeholders about MSAWs and their needs will also be included.
Module 2 emphasizes the importance of identifying and classifying the MSAW special population patients. Participants will learn how proper identification and classification impact Uniform Data System (UDS) reports and health center funding. They will gain expertise in accurately classifying and reporting MSAWs in the UDS. By acquiring these skills, staff can better assess the needs of MSAWs and coordinate healthcare services effectively. The course also highlights industries and tasks that fall under the definition of agriculture for UDS reporting.
Module 3 explores the history and evolution of the Health Center Program. Learn about the Migrant Health Act, initiated in 1962, and the growth community health centers from two demonstration projects in 1965 to today’s network of almost 1400 organizations providing comprehensive primary care. Understand the funding, function of the Health Center Program and unique service delivery models used to provide care.
Module 4 demonstrates how social determinants of health (SDOH) significantly influence the well-being and quality of life of MSAWs. In this module, participants will identify prevalent SDOH factors impacting the MSAW community, such as transportation, housing, and food insecurity. They will gain an understanding of how these factors affect the health outcomes of MSAWs and explore effective screening tools and strategies to address SDOH in healthcare delivery.
Module 5 presents communication as the cornerstone of success for migrant health professionals, as their words, decisions, and actions directly impact the quality of their services to MSAWs and their families. In this course, participants practice assertive communication skills, the most effective style to navigate challenging situations confidently. They will also learn how to create an environment that fosters positive interactions, enabling them to establish meaningful connections with co-workers and patients alike. The module will cover both verbal and non-verbal communication skills, equipping learners with the tools to convey information clearly and with respect.
Module 6 provides customer service training to build a culture of service within community and migrant health centers with the goal of ensuring that staff and patients feel welcomed, valued, respected, and acknowledged. This course presents the essential elements of customer service and helps participants develop critical skills needed to succeed, including identifying customer service standards and the pivotal role of a positive attitude.
Module 7 identifies the impacts of culture when migrant health professionals interact with patients and co-workers, providing a definition of cultural competency and cultural humility and why these two frameworks are so critical to patient care. Participants will consider the commitment to cultural humility and practice with specific scenarios of patient care.